This End User License Agreement governs access to and use of the MawadOnline mobile application as a technical interface for accessing the MawadOnline platform. By downloading, installing, accessing, or using the Application, you confirm that you have read, understood, and agree to be legally bound by this Agreement, as well as any terms, conditions, and policies expressly incorporated by reference. If you do not agree to this Agreement in full, you must not download, install, access, or use the Application and must discontinue any use immediately.

The Application is provided solely to enable technical access to platform features and does not, by itself, constitute the provision of goods, services, logistics, payment processing, or professional advice. Use of the Application does not alter the intermediary status of the Platform, does not make Vendolista a party to any transaction between users, and does not create any partnership, agency, employment, fiduciary, or joint venture relationship.

Access to and use of the Application are subject to ongoing compliance with this Agreement and with the Platform Terms and Conditions, Buyer Terms and Conditions where applicable, and other incorporated policies governing platform use, data protection, acceptable use, and enforcement. Vendolista may condition, restrict, suspend, or terminate access to the Application in accordance with this Agreement and applicable terms, without guaranteeing availability, continuity, or suitability for any particular purpose.

Your use of the Application is at your own risk. The Application is provided on an as is and as available basis, may be modified, limited, or discontinued at any time, and may be affected by device capabilities, operating systems, network connectivity, or third-party services outside Vendolista’s control. Continued use of the Application constitutes ongoing acceptance of this Agreement as amended from time to time in accordance with its terms.

1. Definitions

For the purposes of this Agreement, the following capitalized terms have the meanings set out below. These definitions apply solely for interpretation of this Agreement and do not expand any rights, obligations, or liabilities beyond those expressly stated herein or in incorporated Platform terms and policies.

Application means the MawadOnline mobile software application, including any updates, patches, enhancements, or modified versions made available by Vendolista from time to time, which functions solely as a technical access tool enabling Users to interact with the Platform in accordance with this Agreement and applicable Platform terms.

Platform means the MawadOnline online marketplace infrastructure, systems, and associated digital environment operated by Vendolista eCommerce LLC, acting exclusively as an intermediary marketplace that facilitates interactions and transactions between Buyers and Vendors, without acting as a seller, reseller, distributor, service provider, logistics provider, or payment service provider.

Vendolista means Vendolista eCommerce LLC, a legal entity duly registered and operating in Abu Dhabi, United Arab Emirates, which owns and operates the Platform and provides the Application as a means of technical access thereto.

User means any individual who downloads, installs, accesses, or uses the Application, whether or not such individual completes a transaction through the Platform, and regardless of whether such use is active, intermittent, or passive.

Buyer means a User who submits an order for, and purchases, products from a Vendor through the Platform, forming a direct contractual relationship with that Vendor, with the Platform acting solely in a facilitative and administrative capacity as expressly stated in applicable terms and policies.

Vendor means an independent third-party seller operating one or more eShops on the Platform, acting as the seller of record for products offered and sold through such eShops, and bearing sole responsibility for products, listings, fulfillment, delivery, compliance, and all related obligations, as further governed by applicable Platform terms and policies.

2. License Grant

1. Scope of License

Subject to your continued compliance with this Agreement and all applicable Platform terms and incorporated policies, Vendolista grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to download, install, access, and use the Application solely for your personal, non-commercial purposes, and solely as a technical means to access and interact with the Platform.

2. Permitted Use and Technical Limitations

The license permits use of the Application only in object code form and only on devices you own or control. You may not copy, modify, adapt, translate, create derivative works from, distribute, lease, lend, sell, sublicense, or otherwise exploit the Application or any portion of it, except to the extent expressly permitted by mandatory law.

3. No Transfer of Ownership

The Application is licensed, not sold. No ownership, title, or proprietary interest in the Application, the underlying software, or any related intellectual property is transferred to you under this Agreement. All rights not expressly granted are reserved by Vendolista and its licensors.

4. Conditional and Revocable Nature of License

The license granted under this Section is conditional and may be suspended or terminated automatically upon breach of this Agreement, termination or suspension of your Platform account, or discontinuation of the Application, without prejudice to any other rights or remedies available to Vendolista.

5. No Rights in Platform Content or Services

Use of the Application does not grant you any rights in or to the Platform, Vendor content, product listings, databases, trademarks, or other materials accessible through the Application, all of which remain governed by their respective applicable terms and incorporated policies.

6. Facilitative Role and No Guarantees

The Application is provided as a facilitative access tool only. Vendolista does not guarantee availability, uninterrupted operation, accuracy, or performance of the Application, and does not warrant that use of the Application will result in any specific outcome, transaction, visibility, or performance on the Platform.

3. Relationship to Platform and Buyer Terms

1. Incorporation of Governing Terms

Use of the Application is conditional upon, and governed in conjunction with, the Platform Terms and Conditions and, where applicable based on User activity, the Buyer Terms and Conditions, each as amended from time to time and incorporated into this Agreement by reference. Use of the Application does not create any standalone rights or obligations independent of those incorporated terms.

2. Application as Access Mechanism Only

The Application functions solely as a technical means of accessing the Platform and does not alter, replace, or supersede the contractual framework governing Platform use, Buyer Vendor transactions, payments, delivery, disputes, enforcement, or compliance, all of which are addressed exclusively in the applicable incorporated terms and policies.

3. Allocation of Scope Between Incorporated Terms

The Platform Terms and Conditions govern matters relating to Platform access, intermediary status, marketplace operation, enforcement authority, and incorporated policies. The Buyer Terms and Conditions govern Buyer Vendor transactions where the User acts as a Buyer. Nothing in this Agreement modifies the allocation of rights, responsibilities, or risk set out in those documents.

4. Order of Precedence

In the event of any inconsistency or conflict between this Agreement and the Platform Terms and Conditions, the Platform Terms and Conditions prevail. In the event of any inconsistency between this Agreement and the Buyer Terms and Conditions, the Buyer Terms and Conditions prevail only to the extent applicable to Buyer activity, subject always to the precedence of the Platform Terms and Conditions.

5. No Expansion of Platform Obligations

The incorporation of the Platform Terms and Conditions and Buyer Terms and Conditions does not impose any obligation on the Platform to provide specific functionality, outcomes, availability, or performance through the Application, and does not expand the Platform’s role beyond that of an intermediary marketplace as defined in the incorporated terms.

4. Application Functionality Disclaimer

1. Technical Access Tool Only

The Application is provided solely as a technical access and interface tool enabling Users to interact with the Platform and its features. The Application facilitates, without limitation, browsing and viewing product listings, placing orders with Vendors, authorizing payments through independent third-party payment gateways, tracking order status information made available through the Platform, communicating via Platform-provided tools, and submitting reviews or other user-generated content.

2. No Substantive Services or Transactional Role

The Application does not itself provide products, services, logistics, payment processing, professional advice, or transactional guarantees. All commercial transactions, product offerings, fulfillment, delivery, and related obligations arise exclusively between Buyers and Vendors and are governed by the applicable Platform Terms and Conditions, Buyer Terms and Conditions, and incorporated policies.

3. No Availability or Performance Guarantees

Vendolista makes no representations or warranties, whether express or implied, regarding the availability, reliability, performance, accuracy, completeness, or uninterrupted operation of the Application or any specific feature, function, or content accessed through it. Application functionality may be affected by factors outside Vendolista’s control, including device compatibility, operating system limitations, network connectivity, third-party services, or external system dependencies.

4. Modification, Suspension, and Discontinuation

Access to, and functionality of, the Application may be modified, restricted, suspended, or discontinued, in whole or in part, at any time, temporarily or permanently, without notice, and without creating any obligation to maintain, support, or continue any particular feature or version.

5. Informational Outputs Only

Any information, status updates, notifications, or outputs displayed through the Application are provided for facilitative and informational purposes only and may be delayed, incomplete, or subject to change. Vendolista does not guarantee that such information is current, error free, or reflective of final transaction outcomes.

5. Device Permissions and Access

1. Scope of Device Permissions

The Application may request access to certain device features and system permissions that are reasonably necessary for its operation as a technical access tool to the Platform. Such permissions may include, without limitation, network connectivity, local storage, camera access where used for uploads, reviews, evidence submission, or support interactions, and notification services.

2. Effect of Permission Restrictions

You acknowledge and agree that granting required permissions is a condition for enabling relevant Application features. Denying, restricting, revoking, or modifying such permissions may limit, degrade, or prevent access to some or all Application functionality. Vendolista does not guarantee functionality where required permissions are not granted or are subsequently restricted.

3. Device, System, and Network Dependencies

The Application’s operation depends on your device hardware, operating system, system settings, security controls, and network availability. These elements are determined and managed by device manufacturers, operating system providers, network operators, and other third parties, and are outside Vendolista’s control.

4. Compatibility and Performance Limitations

Vendolista does not warrant that the Application will be compatible with all devices, operating systems, configurations, or future updates. Vendolista bears no responsibility for errors, interruptions, reduced performance, or loss of functionality resulting from device limitations, operating system changes, security restrictions, network conditions, or third-party software or services.

5. Data Handling and Intermediary Status

Access to device features through the Application does not create any obligation on Vendolista to collect, store, retain, transmit, or process data beyond what is governed by the Privacy Policy, Cookies Policy, and Data Protection and AI Use Addendum, each incorporated by reference. Nothing in this Section alters the Platform’s role as an intermediary marketplace only.

6. Changes to Permissions and Functionality

Vendolista may modify, expand, reduce, or discontinue required permissions or related functionality from time to time as part of Application updates, security measures, or technical changes. Vendolista does not guarantee the continuity of any specific permission, feature, or device-level capability.

6. User Obligations

1. Lawful and Good Faith Use

You must use the Application lawfully, in good faith, and solely for its intended purpose as a technical access tool to the Platform, in accordance with this Agreement, the Platform Terms and Conditions, and all incorporated policies.

2. Prohibited Misuse and Interference

You must not misuse the Application or engage in any conduct that interferes with, disrupts, damages, degrades, or otherwise impairs the operation, integrity, security, or availability of the Application, the Platform, or any associated systems or infrastructure.

3. Unauthorized Access and Circumvention

You must not attempt to gain unauthorized access to the Application, the Platform, user accounts, data, systems, or networks, nor attempt to circumvent, bypass, disable, or undermine any technical, security, or access control measures.

4. Data Scraping and Extraction Restrictions

You must not copy, scrape, harvest, extract, aggregate, or otherwise collect data, content, listings, or information made available through the Application or the Platform, whether by automated or manual means, except to the extent expressly permitted by mandatory law.

5. Reverse Engineering and Software Integrity

You must not reverse engineer, decompile, disassemble, translate, modify, or otherwise attempt to derive source code or proprietary elements of the Application or related software, except to the extent expressly permitted by mandatory law.

6. Compliance With Policies and Law

You must ensure that all use of the Application, including any inputs, submissions, interactions, or activity conducted through it, complies at all times with the Acceptable Use Policy and all applicable laws and regulations.

7. Enforcement and Access Consequences

You acknowledge that compliance with this Section is a condition of continued access to the Application, and that non compliance may result in restriction, suspension, or termination of access in accordance with this Agreement and applicable Platform terms and policies, without creating any obligation to provide prior notice or continued access.

7. Reviews and User Content via the Application

1. User Generated Content

Reviews, ratings, comments, images, and any other materials submitted through the Application constitute user generated content and reflect the views, statements, or experiences of the submitting User only.

User generated content is provided voluntarily by Users and is not created, commissioned, or authored by Vendolista.

2. Applicable Moderation Standards and Policies

All user generated content submitted through the Application is subject to the Reviews and Ratings Moderation Standard and any other applicable Platform policies incorporated by reference, as each may be amended from time to time.

Submission of content through the Application does not guarantee publication, continued availability, or visibility of such content.

3. Platform Intermediary Role

Vendolista operates the Application and the Platform solely as an intermediary and technical facilitation tool and does not exercise editorial control over the substance or viewpoints expressed in user generated content.

Nothing in the operation of the Application creates any obligation on Vendolista to review, validate, investigate, or respond to user generated content.

4. No Endorsement or Verification

Vendolista does not endorse, verify, certify, or guarantee the accuracy, completeness, reliability, legality, or usefulness of any user generated content.

User generated content must not be interpreted as advice, representations, assurances, or statements attributable to Vendolista.

5. Moderation Discretion

User generated content may be moderated, restricted, suppressed, removed, or otherwise acted upon in accordance with the Reviews and Ratings Moderation Standard and applicable Platform policies.

Vendolista has no obligation to publish, retain, reinstate, prioritize, or display any user generated content and does not guarantee any specific moderation outcome.

6. No Inference From Visibility or Removal

The presence, absence, ranking, visibility, suppression, or removal of any review or other user generated content does not constitute a representation, warranty, recommendation, or determination by Vendolista regarding any product, Vendor, transaction, or User.

7. Limitation of Responsibility

To the maximum extent permitted by applicable law, Vendolista bears no responsibility or liability for any loss, damage, claim, or dispute arising from user generated content, including any reliance placed on such content by any User or third party.

8. Payments and Transactions

1. Third-Party Payment Processing

Payments for purchases made through the Platform are authorized by Users and processed exclusively by independent third-party payment gateways. The Application functions solely as a technical interface to enable Users to initiate and authorize such payments and does not provide payment services.

2. No Handling of Sensitive Payment Data

The Application does not itself process, transmit, store, or have access to payment card details, banking credentials, or other sensitive payment information. All payment data handling is governed by the terms, systems, and security controls of the applicable payment gateway and any incorporated payment policies.

3. Intermediary Status and Seller of Record

Vendolista operates the Platform strictly as an intermediary marketplace and is not the seller of record, merchant of record, or payment service provider. All purchase transactions are concluded directly between the Buyer and the relevant Vendor, and Vendolista is not a party to any Buyer–Vendor sales contract.

4. Payment Authorization, Settlement, and Non-Guarantee

Payment authorization, processing outcomes, reversals, chargebacks, settlement timing, and any related matters are subject to the rules, availability, and performance of the applicable payment gateway and the incorporated Payment and Settlement Policy. Vendolista makes no representations or guarantees regarding successful authorization, processing, settlement, or timing of payments.

5. Informational Payment Status Displays

The Application may display payment-related statuses, confirmations, or notifications for informational purposes only. Such displays do not constitute confirmation of settlement, acceptance of an order by a Vendor, or completion of a transaction, and may be delayed, incomplete, or subject to change based on external systems.

6. Limitation of Responsibility for Payment Systems

To the maximum extent permitted by law, Vendolista bears no responsibility or liability for errors, delays, interruptions, failures, reversals, or losses arising from payment gateway operations, external financial networks, or User-provided payment information.

7. Governing Policies and Precedence

All matters relating to fees, commissions, settlement conditions, withholding, refunds, chargebacks, and related financial flows are governed by the applicable Platform terms and incorporated policies, which prevail in the event of any inconsistency.

9. Privacy, Data, and Tracking

1. Incorporated Data Policies

Use of the Application is subject to the Privacy Policy, Cookies Policy, and Data Protection and AI Use Addendum, each as amended from time to time and incorporated by reference. These documents govern the collection, use, processing, disclosure, retention, and protection of personal data, device data, and related information in connection with Application and Platform use.

2. Scope of Application Data Collection

The Application functions as a technical access tool to the Platform and may collect, generate, transmit, or rely on technical, analytical, diagnostic, and usage data, including device information, logs, identifiers, interaction metadata, and performance metrics, for purposes such as security, fraud prevention, compliance, enforcement, system integrity, performance monitoring, analytics, and improvement of the Application and Platform.

3. Legal Basis and Policy Alignment

All data collection and processing through the Application are conducted in accordance with applicable law and the incorporated policies. Vendolista does not guarantee that any specific categories of data will be collected, retained, or made available and may modify, limit, suspend, or discontinue data collection practices where required for legal, regulatory, technical, or operational reasons.

4. Cookies, Tracking Technologies, and Integrated Tools

The Application may use cookies, similar tracking technologies, and integrated tools or software development kits as described in the Cookies Policy and other incorporated policies. Disabling, restricting, or interfering with such technologies may limit Application functionality, affect security or enforcement controls, or restrict access to certain features.

5. Intermediary Status and Role Limitation

Vendolista acts solely as an intermediary marketplace operator and application provider. Nothing in this Section expands Vendolista’s role, creates additional obligations, or alters the allocation of responsibility, risk, or liability set out in this Agreement, the Platform Terms and Conditions, or the incorporated policies.

6. No Data Guarantees or Warranties

Vendolista makes no representations or warranties regarding the completeness, accuracy, continuity, availability, or fitness of any data collected or generated through the Application. Use of the Application and any associated data is at the User’s own risk, subject to the limitations and disclaimers set out in this Agreement and the incorporated policies.

10. Third-Party Services and SDKs

1. Use of Third-Party Services and SDKs

The Application may incorporate, depend on, or interact with third-party services, software development kits, application programming interfaces, libraries, tools, or integrations, including those provided by application stores, analytics providers, hosting providers, communication services, or other external technology partners.

2. Third-Party Control and Independence

All third-party services and SDKs are provided, operated, and controlled exclusively by their respective third parties and are not part of the Application or the Platform. Vendolista does not own, manage, operate, maintain, or control such third-party services or SDKs and makes no representations or warranties regarding their availability, reliability, security, accuracy, or performance.

3. Dependency and Feature Availability

Certain Application features may rely on the availability, functionality, or compatibility of third-party services or SDKs. Vendolista does not guarantee that any third-party service, SDK, or integration will remain available, unchanged, uninterrupted, or compatible with the Application at any time.

4. Limitation of Responsibility

Vendolista bears no responsibility or liability for any failure, interruption, degradation, error, malfunction, data loss, security incident, or other issue arising from or attributable to third-party services or SDKs, except to the extent directly caused by Vendolista’s own actions within its reasonable control.

5. Third-Party Terms and Practices

Your use of third-party services or SDKs in connection with the Application may be subject to separate terms, conditions, and privacy practices imposed by the relevant third parties. Vendolista is not a party to such third-party terms and does not assume responsibility for your compliance with them.

6. No Endorsement or Expansion of Role

Any reference to, availability of, or integration with a third-party service or SDK does not constitute an endorsement, recommendation, partnership, agency, or affiliation by Vendolista, and does not expand Vendolista’s role beyond providing technical access to the Platform as an intermediary marketplace.

7. Modification or Removal of Integrations

Vendolista may, at its discretion, add, modify, replace, suspend, or remove any third-party service, SDK, or integration used in the Application, without notice and without liability, where required for operational, technical, security, compliance, or risk management reasons.

11. Updates, Modifications, and Availability

Vendolista may, at its sole discretion and without prior notice, update, modify, enhance, restrict, suspend, or discontinue the Application, or any feature, functionality, content, or integration made available through the Application, whether in whole or in part. Such actions may be taken for technical, security, compliance, operational, commercial, or risk management reasons, or to reflect changes to the Platform, applicable law, or incorporated policies.

The Application is provided as a dynamic access tool to the Platform and is not guaranteed to remain available in any particular form, configuration, or version. Vendolista has no obligation to maintain, support, upgrade, or continue offering any specific feature, interface, integration, or capability, and does not guarantee continuity of availability, performance, or functionality.

There is no obligation to maintain backward compatibility, interoperability, or support for any specific device, hardware configuration, operating system, network environment, Application version, or third party software. Updates or modifications may result in changes to functionality, reduced features, loss of access, or incompatibility with prior versions or user devices.

Availability and operation of the Application may be affected by factors outside Vendolista’s control, including device limitations, operating system updates, network conditions, third party services, app store requirements, or external system dependencies. Vendolista bears no responsibility for any inability to access or use the Application resulting from such factors.

Nothing in this Section creates any expectation, entitlement, or right to continued access, uninterrupted operation, or future availability of the Application or any functionality, and no update, modification, suspension, or discontinuation shall, of itself, give rise to any liability on the part of Vendolista, to the maximum extent permitted by applicable law.

12. Termination

1. Automatic Termination of License

The limited license granted under this Agreement is revocable and terminates automatically and without notice upon any breach of this Agreement, suspension or termination of your Platform account for any reason, or removal, deletion, or uninstallation of the Application from your device, whether voluntary or otherwise.

2. Effect of Termination on Platform Relationships

Termination of the license operates independently of, and does not affect, any separate contractual relationship between you and the Platform or any Vendor. Termination does not alter the Platform’s intermediary status or limit any rights, powers, or remedies available to Vendolista under the Platform Terms and Conditions, Buyer Terms and Conditions, or incorporated policies.

3. Cessation of Use

Upon termination for any reason, you must immediately cease all access to and use of the Application and must not attempt to reinstall, access, or use the Application except where expressly permitted under applicable Platform terms and policies.

4. No Continuity or Data Availability Obligations

Termination does not obligate Vendolista to provide continued access to any Application functionality, data, content, or features. Vendolista makes no representation or guarantee regarding the availability, retention, restoration, or recoverability of any data or content following termination, subject to applicable law and incorporated policies.

5. Prior Conduct and Enforcement Rights

Termination does not relieve you of responsibility for any acts, omissions, or liabilities arising prior to termination and does not limit Vendolista’s right to investigate conduct, enforce Platform rules, or take protective, remedial, or enforcement actions in accordance with applicable terms and policies.

6. Survival

All provisions which by their nature are intended to survive termination, including provisions relating to disclaimers, limitation of liability, governing law, jurisdiction, and incorporation of policies, survive termination of this Agreement in full force and effect.

13. Disclaimers and Limitation of Liability

1. As Is and As Available Basis

The Application is provided strictly on an “as is” and “as available” basis and functions solely as a technical access tool. To the maximum extent permitted by applicable law, Vendolista makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, continuity, security, or suitability of the Application or any feature or output made available through it.

2. No Performance or Compatibility Warranties

Vendolista does not warrant that the Application will be uninterrupted, error free, secure, timely, or compatible with any specific device, operating system, network, or configuration, nor that defects or errors will be corrected. Any reliance placed on the Application, its functionality, or any information accessed through it is at the User’s sole risk.

3. Intermediary Role and Third-Party Matters

The Application facilitates access to the Platform, which is operated solely as an intermediary marketplace. Vendolista does not provide products or services through the Application and does not act as a seller, service provider, logistics provider, or payment service provider. Vendolista makes no warranties and accepts no responsibility in relation to Vendor products, listings, availability, pricing, delivery, performance, compliance, or Buyer Vendor transactions, all of which are governed by the applicable Platform Terms, Buyer Terms, and incorporated policies.

4. Exclusion of Indirect and Consequential Losses

To the maximum extent permitted by law, Vendolista is not liable for any indirect, incidental, consequential, special, punitive, or economic losses or damages, including loss of profits, revenue, data, business, goodwill, or opportunity, arising out of or in connection with use of, inability to use, or reliance on the Application, whether in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such losses.

5. Limitation to Direct Application Operation Losses

Any liability of Vendolista arising out of or in connection with the Application is limited strictly to losses arising directly from the operation of the Application itself, to the extent such liability cannot be excluded under applicable law. For avoidance of doubt, any such liability expressly excludes losses, damages, or disputes relating to Vendor products, fulfillment, delivery, transactions, refunds, regulatory compliance, or Buyer Vendor relationships.

6. Mandatory Law Carve Out

Nothing in this Section limits or excludes any liability that cannot be lawfully limited or excluded under mandatory applicable law.

14. Change Control

1. Amendment Authority

Vendolista may amend, modify, supplement, or update this Agreement from time to time at its sole discretion, including where required to reflect changes in applicable law, regulatory requirements, risk management considerations, technical or operational developments of the Platform or Application, or updates to incorporated terms or policies.

2. Effective Date of Amendments

Any amendment to this Agreement takes effect upon the revised version being made available through the Application, the Platform, or other reasonable means determined by Vendolista, unless mandatory law requires a different effective timing.

3. Acceptance by Continued Use

Your continued installation, access, or use of the Application after an amendment takes effect constitutes your binding acceptance of the amended Agreement, without the need for further notice, consent, or affirmative action.

4. Discontinuation as Sole Remedy

If you do not agree to any amended version of this Agreement, your sole remedy is to discontinue use of the Application and, where applicable, remove it from your device. Continued use following the effective date of an amendment operates as confirmation of acceptance.

5. Relationship to Incorporated Terms and Policies

Amendments to this Agreement do not, by themselves, amend, override, or modify the Platform Terms and Conditions, Buyer Terms and Conditions, or any incorporated policies, each of which is subject to its own amendment and change control provisions.

6. Reservation of Platform and Application Discretion

Nothing in this Section limits Vendolista’s right to update, modify, suspend, or discontinue the Application or any functionality in accordance with this Agreement, nor does it create any obligation to maintain any particular version, feature, or compatibility.

15. Governing Law and Jurisdiction

1. Governing Law

This Agreement, and any non-contractual obligations arising out of or in connection with it, are governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Abu Dhabi.

2. Jurisdiction

Subject to mandatory applicable law, the courts of the Emirate of Abu Dhabi shall have exclusive jurisdiction to hear and determine any dispute, claim, or proceeding arising out of or in connection with this Agreement, including disputes relating to its existence, validity, interpretation, performance, termination, or consequences.

3. Mandatory Law Carve Out

Nothing in this Agreement limits the application of any mandatory consumer protection, jurisdictional, or conflict of laws rules that cannot lawfully be excluded or varied by agreement.

4. Application Scope and Platform Position

This governing law and jurisdiction clause applies irrespective of the User’s location, the place of access to the Application, or the use of any third-party services, and does not alter or expand the Platform’s role as an intermediary marketplace or its non-adjudicative, facilitative position under this Agreement.

5. No Dispute Resolution Obligation

The parties acknowledge that this clause is intended to ensure legal certainty and consistency across the Platform’s contractual framework and does not create any obligation on Vendolista to resolve disputes between Users and Vendors or to participate in disputes beyond its expressly stated role under applicable terms and incorporated policies.